Effective Date: 01/01/25 Last Updated: 19/11/25

1. Introduction

Welcome to the WholeHearted Living Institute (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website whlinstitute.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely through third-party payment processors)
  • Any information you provide in application forms, intake forms, or during coaching sessions

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our coaching services
  • Process payments and send transaction confirmations
  • Communicate with you about your coaching journey, appointments, and program updates
  • Send you newsletters, marketing materials, and promotional content (you may opt out at any time)
  • Respond to your inquiries and provide customer support
  • Analyze website usage and improve user experience
  • Comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers:Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email marketing platforms, scheduling software). These parties are obligated to keep your information confidential.

Legal Requirements:We may disclose your information if required by law, court order, or governmental regulation, or to protect the rights, property, or safety of WholeHearted Living Institute, our clients, or others.

Business Transfers:In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client records are retained in accordance with professional standards and legal requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link
  • Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at support@whlinstitute.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. International Data Transfers

If you are accessing our services from outside [your country], please be aware that your information may be transferred to, stored, and processed in [your country] or other countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

WholeHearted Living Institute

Email: support@whlinstitute.com

Website: whlinstitute.com

Address: via Carro 17, Grandola Ed Uniti, 22010